Trusted by More than 13,000 Partners in 70+ Countries

What Our Customers Are Saying

Posted on G2
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"IT Glue excels as a continuity tool when technicians input information. It centralizes data, making team collaboration seamless. A must-have for managing information effectively."
Andrea B.
Founder and General Manager
"Very organized system for documentation and password management, hiding the password is great feature and having the version details and using check list."
Maher N.
IT Project Manager
"A great information management platform that facilitates efficient storage and retrieval of documentation for managed service providers."
Chuck F.
Small-Business
"ITGlue helps me with a streamlined system for password management, documentation, folder organization, and data organization is important for enhancing accessibility and efficiency for our clients."
No Name
Mid-Market
"IT Glue helps keep notes from various technicians end up scattered all over between tickets and emails and individuals machines. It keeps our team unified in what we see and know about our clients."
Sidney S.
Small-Business
"ITG is first and foremost a relational database with integrations with the most common partners. The goal of these integrations is to import, connect and relate back your environment."
Devin M.
Mid-Market

What Our Customers Are Saying

Posted on Capterra, GetApp and Software Advice
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"Best Asset Management System I’ve used. IT Glue solves many problems for us daily. It is an excellent platform that is easy to use and quite customizable. Most importantly, it is fast and reliable."
JW
Technology Specialist and IT Systems Integrator
"IT Glue is really useful for keeping the entire IT team on the same page. It often serves as a single point of truth for a lot of internal and external documents and processes. We use it for our own data as well as client data."
Alora
Chief of Staff
"I use this daily and would not be able to efficiently work without it, I am very pleased with the ease of use and support."
Chuck F.
Small-Business
"Glue is instrumental in our department's success. It replaced a lot of chaotic password management and has given us a lot of peace of mind."
Adam
Senior IT System Architect
"Phenomenal. Truly couldn't ask for a more efficient and easier-to-user tool that makes my organization's work processes significantly easier to manage."
Brayden
System Administrator
"The biggest value we have gotten out of IT Glue is gathering all of our documentation, vendor contacts, assets and passwords into one platform."
Brian
System Administrator

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Create SOPs in Minutes — Not Hours

Use prebuilt templates or build your own. Create step-by-step SOPs that anyone on your team can follow.

Centralize and Link Everything

Link SOPs to assets, tickets, passwords, or documentation. Eliminate siloed processes and scattered notes.

Track Every Update Automatically

Every change is versioned and logged. Maintain visibility and accountability without any manual effort.
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Secure, Mature and Integrated Documentation

Keep Your Entire Team Aligned

Standardized SOPs ensure every technician follows the same proven steps — no more improvisation or tribal knowledge.

Slash Technician Onboarding Time

New hires can follow SOPs from day one. No need to shadow senior staff or dig through outdated docs.

Improve Service Delivery Consistency

Consistent SOPs mean consistent client experiences. Reduce mistakes and increase trust with repeatable, documented workflows.

Be Audit-Ready at Any Time

From password resets to security protocols, every documented process is logged, searchable, and ready for compliance reporting.

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